Prime Organize LLC
We answer every message about the Liftum Workout iPhone app. Include your device model, iOS version and a short description of the issue so we can help faster. We usually reply within two business days.
Subscriptions are managed by Apple. Open your Apple Account subscription settings, select Liftum Workout and cancel. Cancelling at least 24 hours before the end of the current period stops the next renewal; access continues until the period ends.
Manage subscriptionsPurchases are processed by Apple, so refund requests go through Apple's Report a Problem page.
Request a refundMake sure you are signed in with the Apple Account used for the purchase, then use the restore purchases option in the app. If it still does not unlock, email us with the date of purchase and we will help.
Training data, body measurements and progress photos are stored on your device. Progress photos are not uploaded to cloud photo storage by the app. You can export your workout data to CSV at any time.
No. The app can recover an unfinished workout so you can complete or save it.
Step integration is optional and requires your permission. You can grant or revoke access at any time in the iOS Health app or in Settings.